Opening Hours: Mon-Fri 9 am – 5 pm (excluding Bank Holidays) 

Phone: 02920 434444 

Email: hello@themill-living.co.uk  [/about-item]

[about-item layout=”icon-under” title=”Emergency Repairs” extra_class=”” animated=”false” icon=”fa fa-handshake-o”]Out of hours/emergency numbers for Tenant use only: 

If there is a threat to your health and safety that cannot wait until the next working day please call our out of hours number of 02920 454 010 

For out of hours fire alarm problems in a block of flats please call Firerite 02920 867222 

If you smell gas please call Transco on 0800 111 999

The Mill Living are part of Cadwyn Housing Association Limited. Cadwyn’s Concerns and Complaints policy can be found here. If necessary you can also seek independent redress via the Public Services Ombudsman for Wales, of which Cadwyn is a member

In order to keep our customers, Tenants and staff safe The Mill Living Team are adhering to the Welsh Government’s guidance for managing and moving home during the pandemic. Further information can be found here: https://gov.wales/moving-home-during-coronavirus-pandemic

All reasonable measures must be taken to minimise the risk of exposure to the virus and as such we will carry out as much of our process as possible remotely and online including virtual viewings where possible. Where we do need to meet we will do so in a Covid-safe way, ensuring social distancing and mask-wearing are maintained. We may need to ask you whether you or anyone in your household is isolating or experiencing Coronavirus symptoms.

 If you need any further information please get in touch with our team.